Terms and Conditions and Cookies
ToyBoxLive is an online toy shop where you can buy toys.
Changes to terms
ToyBoxLive reserves the right to change these terms and conditions at any time. As a customer of ToyBoxLive you will be notified of such changes by email.
All toys should be used in accordance with the manufacturer’s guidance and are only supplied to those aged 18 years or over, all toys must be used under adult supervision at all times.
Delivery and Return
ToyBoxLive will organise delivery and communicate this directly to you. You may be liable for additional fees if the item is undeliverable due to no one being at the delivery address to accept the delivery
It is the customers responsibility to organise return shipping if you wish to return items to us at your own cost
All original packaging should be kept to return toys and they must be sent back in the condition they arrived
We aim to deliver all toys to you within 5-7 working days, however items over £50 will usually be delivered within 1 working day if ordered before 2pm. If you require toys sooner please contact us so we can try to arrange this.
All returns should be delivered to ToyBoxLive, Unit F27E, Preston Technology Centre, Marsh Lane, Preston, PR1 8UQ
Any toys that are found to be damaged/faulty upon receipt should be reported to toyboxlive.co.uk within 48 hours of delivery where a replacement toy will be issued and sent out.
This site is owned and updated by ToyBoxLive.co.uk. Unless otherwise specified, all information or materials appearing on this site, including the ToyBoxLive logo, text, site design, graphics, icons, as well as the selection, assembly and arrangement thereof, are the sole property of ToyBoxLive Ltd. All product photography remains the ownership of the respective owners. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Toyboxlive Ltd prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil action.
Disclaimer of liability
Unless expressly stated to the contrary to the fullest extent permitted by law ToyBoxLive Ltd, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this web site or the linked sites, even if ToyBoxLive Ltd had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.
Acceptance of orders
ToyBoxLive Ltd reserves the right, without prior notification, to refuse service to any customer or to require verification of information prior to the acceptance of any order.
In the event of a product being listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ToyBoxLive Ltd shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price or in the incorrect category.
ToyBoxLive Ltd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If payment has already been made for the purchase and your order is cancelled ToyBoxLive Ltd shall credit the amount within 7 working days.
Payments will be taken from your credit/debit card immediately and goods dispatched within 5-7 working days.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us at firstname.lastname@example.org
Hold Harmless Agreement
By buying from ToyBoxLive you agree jointly and severally to indemnify and hold harmless ToyBoxLive and all employees from any claim, action, liability or loss arising from any injury incurred by broken or whole toys supplied by ToyBoxLive